Ordering FAQ
We are the same exact perfumes you've known and loved for almost 15 years. We underwent a name change in late 2023 after the artist ended an arduous years-long trademark battle with a multimillion dollar corporation. Changing the name was not a requirement, but after so much fighting, she grew tired of the name Black Baccara and decided that the house should bear her own name.
Turnaround time is the time it takes to prepare and ship your order. We post the maximum turnaround time, which is *up to 30 business days. Orders usually ship much sooner than the maximum turnaround time.
-
We are the perfume house of an individual artist who always aims to beat turnaround time, but the time listed is the maximum time it may take to prepare your order in light of demand and order volume. We post the maximum turnaround time to account for periodic surges in orders. During new collection releases, turnaround time will usually be more in line with the maximum time posted.
We ship all over the world with the exception of several countries who have restrictive customs and/or cosmetics regulations or other issues which would impact safe delivery. The list of countries we ship to periodically changes to account for issues with customs and regulations. We do not ship to the UK or EU countries.
For international customers, since we don't know the import restrictions in your country, please be aware of your import restrictions before ordering. We cannot mark packages as “gift” and all duties, taxes, brokerage fees, shipping fees or any additional expenses are the responsibility of the purchaser. It is your responsibility to be aware of the VAT and/or duties fees you will have to pay upon delivery
Overseas packages usually take between 3-5 weeks to arrive and are sometimes delayed by customs. Once a package has been processed through customs we are unable to track it on our end. Please check with your local office if your package has not arrived within the estimated time frame. Sometimes packages become held up in customs, and your local customs office should be able to help you and provide more information.
Due to the nature of the product, we cannot accept returns and all sales are final. If we make an error in your order (such as sending the wrong perfume, for example), we will do our best to make sure it's corrected.
A few weeks prior to a new launch, we will offer many of the fragrances in that collection on a pre-order basis. By pre-ordering, you can ensure that you are guaranteed your desired items before the fragrances launch in limited quantity during the official launch, where items tend to sell out quickly.Pre-orders usually are open for 2-5 days and begin shipping shortly after the pre-order window closes.Pre-orders must be purchased individually or together with other pre-order fragrances and samples.
-
Most of our limited editions are seasonal and are released for a limited time to coincide with holidays or the changing of seasons. We also resurrect certain limited edition customer favorites seasonally each year. Occasionally, if we are able to source the same ingredients to recreate a Limited Edition from the past, we will do a special re-release. From time to time, a limited edition blend may be integrated into the permanent collection. Our seasonal limited editions are in high demand, so we recommend pre-ordering to reserve your favorites before the launch.
If your package is not delivered or tracking shows it as stuck in transit, we have no way of obtaining further information as this is a post office issue. You must contact your local post office to inquire regarding the status of your package. Once a package is in the hands of USPS, we have absolutely no control over how USPS handles delivery. You may also contact us so that we can try to initiate contact with the post office as well.
Please note that we cannot reimburse orders that were mishandled by the post office or stolen from a residence and you must file a claim with your local post office directly.We cannot be held accountable for packages where tracking information shows the package has been delivered and we advise visiting your post office in person to file a claim. If you have had issues of packages not being delivered in the past, please contact us to arrange signature confirmation on your package.
.
No. While the artist is always happy to see her fragrances reviewed, she does not offer fragrances to reviewers in exchange for reviews and does not collaborate with influencers.
Due to order volume, we are unable to combine orders.
We have not offered our fragrances on Etsy for many years. In 2024, we began listing a small selection of fragrances on Etsy for advertising purposes. Fragrances listed on Etsy are priced higher to account for Etsy's high transaction fees and to encourage patrons to shop on our website.
Fragrance FAQ
If you prefer a fragrance with less sillage/projection that hovers closer to the skin and has a more nonlinear unfolding, you will want to opt for oil format perfumes.
-
If you prefer more sillage and a little more oomph, or your skin tends to eat up oils quickly, EDP might be a better choice.
-
Oils tend to be more of an intimate experience, whereas alcohol based fragrances bring more drama.
We are huge animal lovers and all perfumes are tested on humans. Animal musks have been a staple of perfumery since perfumery first began, but Amorphous fragrances which list animal musks utilize synthetic animal musks created through the blending of essential oils, aromachemicals and other aroma compounds to create a near identical match to the animal musk fragrance.
-
Occasionally we may offer a product which contains honey, dairy, or beeswax. Items containing non-vegan honey, beeswax, or dairy elements will be marked non-vegan, but if you’re not sure please ask.
-
We are careful to avoid materials from companies that test on animals. However, it is important to note that almost all ingredients used in personal care have unfortunately been tested on animals at some point in the supply chain, however distant that point may be from the actual material.
-
Our founder also regularly donates to animal charities and cares deeply about the planet. Most of our packaging is made of recycled materials. Our black hardshell boxes contain 100% recycled boxboard and the inner fibers are made of white 100% recycled non-tarnishing eco fiber. The black outer wrapping is made of 100% recycled paper from French Paper Mill. All of our tissue paper is also made of 100% recycled fibers. Some of our other boxes are made from 100% traceable wood from sustainably managed forests. We make it a point to work with as many sustainable suppliers as we can when it comes to sourcing our paper and packaging products.
-
The term "clean" is a subjective marketing term rather than a standardized measure. Without clear industry standards, clean is a vague term which is open to interpretation. This term lacks clear regulations, allowing for diverse definitions that cause varying interpretations and confusion. By avoiding the "clean" label, we prioritize providing accurate information about our fragrances, such as common allergens, so that our patrons can make informed decisions.
-
Similarly, there is much confusion from the general public over "natural" vs synthetic fragrances. Chemical is not the opposite of natural, as chemicals are the very foundation of life. For example, essential oils contain hundreds of individual chemicals. Our fragrances are composed using a balance of both naturals and synthetics as fine fragrances have been since the 19th century. Even with our entirely natural botanical line, we feel it is disingenuous to use "clean" as a marketing term, as there is no standard whatsoever for this term. It is our belief that individual ingredients matter more than a natural or synthetic label. Fragrances which incorporate synthetic raw materials are no less safe and are often safer than natural materials when formulated responsibly.
All Amorphous perfumes are mixed media blends created from the highest quality essential oils, plant extracts, phthalate free synthetics, professional and house-made accords, absolutes, resins, c02s, professional perfumery materials (aroma chemicals and professional perfumery bases), and unique fragranced oils crafted by the artist.
-
Amorphous fragrances do not contain animal-derived, mineral oil based fragrances or fragrances containing harmful diluents. We do not use stock oils in our products. Our oil perfumes are blended into a skin healthy carrier base of fractionated coconut oil, which is unparalleled in terms of shelf life and odorlessness. On rare occasions, certain limited edition or special conjure oils may have a an alternative oil base, which will be specified in the listing. Our oil perfumes are minimum 20% fragrance concentrate in fractionated coconut oil. Our Eau de Parfums are minimum 20% fragrance concentrate in perfumers alcohol.
The artist occasionally retires fragrances for a multitude of reasons. Sometimes she is no longer able to source a key component of the composition, sometimes fragrances she created over a decade ago are no longer sparking artistic joy, and sometimes its necessary to keep the catalog tightly curated in order to meet demand.
-
If your favorite fragrance was retired, occasionally you will see it come back around again as a limited edition in a seasonal collection or as a new reformulation. Your best bet is to subscribe to our email list or follow us on Instagram to be the first one to know if any of your favorites return.
Many fragrance components are not recommended for women who are pregnant or nursing. If you are pregnant, please consult with your doctor before using any product containing essential oils or fragrance of any kind.
-
Always keep fragrances away from children and pets. Pets (especially cats) are very sensitive to plants, fragrance, and essential oils, so please don't pet your fur children if you have oil on your hands.
-
Always conduct an allergy patch test on a small area of your arm and leave it on for 24 hours before committing to a full application. Amorphous fragrances are created to be skin-friendly using premium ingredients and within IFRA safe usage limits, but as with all products applied to the body, discontinue use should you experience irritation. We are currently in the process of listing all IFRA potential fragrance allergens on our labels and in our descriptions. Our labels will be updated as we become aware of new IFRA allergen amendments and MOCRA requirements, but feel free to get in touch to confirm the presence of any potential allergens that may not be listed such as common solvents or unlisted materials.
-
Notes and ingredients are two entirely different things. If you would like to inquire as to whether a certain ingredient that you are allergic to is present in a particular fragrance, feel free to contact us.
Please visit this page for a more comprehensive read on our approach to allergens.
Our perfume oils are composed in a fractionated coconut oil base, which is unparalleled in terms of both longevity and odourlessness. Oils tend to be more complex, rich and long-wearing than some alcohol based perfumes and the way that they reveal their notes is more nonlinear. Oils also feel a bit more personal, because unlike alcohol, they absorb into the skin, moisturize the skin, become warmed by body heat, and react with the body chemistry of the individual to create a unique experience for each wearer. Oil-based fragrances also wear closer to the skin creating a halo of scent around the wearer instead of projecting in the room.
-
Eau de Parfums are what you may be most familiar with, as they are essentially traditional alcohol based perfumes. They tend to have stronger sillage and projection and the base, middle, and top notes tend to be a bit more linear.
Perfumes should not be used in wax warmers and diffusers. Perfumes are not meant to be inhaled as home fragrances.
-
We recommend using only undiluted essential oils in a diffuser. Never diffuse oils in a home with pets and never heat perfumes in an oil warmer/burner. Without knowing the flashpoint of each individual component, exposing perfumes to heat and flame could be a fire hazard.
The artist is against dupes and low quality knock-offs of perfumers hard work. We don't believe in the practice of stealing work from other artists, so you won't ever see dupes in our line.